Customer Satisfaction Survey Template

How often are your customers on their phone? With Formstack's 100% mobile-friendly forms and surveys, your customers can provide feedback from a device that fits their lifestyle. Your forms and surveys will look great from a phone, tablet, or computer. You can launch this survey in minutes, plus edit any of our 200+ templates to streamline even more of your business processes and customer feedback.

This customer satisfaction survey is simple to deploy in a variety of ways. Depending on your business, you might want to capture customer feedback from a tablet right after their in-store transaction. Sending out an email with a survey link might suit your business better. However you need to reach your customers, Formstack makes it easy to gather your data efficiently. Ensure a seamless customer experience by using your own branding and a customized follow-up message.

Getting survey responses is often a barrier to business owners and marketers. Formstack's Conversion Kit is a suite of powerful tools that improves survey conversions and provides data to help you pinpoint problem areas in your strategy. Capture real-time data with Partial Submissions, A/B test various customer satisfaction surveys, and more. With these tools, you can gather the data you need to make crucial business decisions.

View important metrics and create stunning visuals with your data using Formstack's analytics tools. Powerful reporting tools let you share presentation-ready data with managers and other team members through clean visuals. It's also easy to automate data collection and export it using one of Formstack's many integrations. Easily share data across Formstack and your most-used business products, like your CRM, CMS, or payment processor.